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Complete the sentences with answer a, b, c or d. See the example.
|A: Are you Mr Jensen?|
B: Yes, I_________
|A. am||B. ‘m not|
|C. do||D. are|
A: Is this the right place for British Airways?
B: Yes, it _____.
A: ______ does he work?
B: In a hospital.
How _____ do they play golf?
He ______ in when I rang
Henry _____ school at fifteen
It’s hotter today _____ yesterday.
I _____ on an important project at the moment.
I _____ a profit this year.
Could I _____ a message?
Who _____ the first e-mail?
I’ll _____ with the e-mail straight away.
It’s the _____ meal I’ve ever eaten!
I’m writing to _____ the refund for damaged goods.
It cost one hundred euros! What a complete _____ of money
We _____ less time travelling, if we worked from home.
Does the conference centre have internet _____?
Would you mind _____ , please?
I agree with you up to a _____.
I’m sorry, but can I just _____ in here?
I _____ from you.
How are things _____ you?
I suggested _____ the whole thing forward by a week.
_____ no see. You haven’t changed a bit!
It was a very _____ meeting in the end.
Can I get hold _____ the organisers?
Below are two readings with missing words. Read and choose a missing word from answers a, b, c or d.
It’s easy to write an e-mail. You type it on to a computer screen, hit a button and off (1)_____ goes. But the speed of the process is also a problem. It doesn’t encourage (2)_____ to think much about what we write. As a result, e-mail messages are (3)_____ grammatically incorrect, disorganized and full of spelling and typing errors. Badly expressed ideas are more difficult to read. They can also cause expensive misunderstandings. Managers nowadays have to read enormous quantities of e-mails, and this adds to the stress of their jobs.
(1) Choose the correct answer
(2) Choose the correct answer
(3) Choose the correct answer
A hard sell is often seen as (4)______ in Japan. Japanese business people may think that you are trying to convince them (5)______ your product is no good. It is better to use a low-key sale pitch and give them objective information. The Japanese are not accustomed to aggressive American techniques that use a persuasive ‘winning’ argument. If you are not completely honest about your product, your credibility will be damaged and what you say will lose influence. Don’t say that yours is ‘the best on the (6)______’. It is better to say, ‘We sold more than two million units last year. As you know our closest competitor sold (7)_____ than a million.’
(4) Choose the correct answer
(5) Choose the correct answer
(6) Choose the correct answer
(7) Choose the correct answer
Listen twice to the message on an answering machine. Complete the notes below.
Question 1 – 5:
Listen twice to a short presentation. Answer the following questions:
Question 6: What kind of company does the speaker describe?
Question 7: What can you receive with this company?
Question 8: What can the customer send with the gift?